Store monitoring for Shopify

Know the moment your store stops selling.

Tripline watches your funnel, tests your checkout around the clock and records every change to your store. When something breaks, you get one alert: what broke, where, and the change that likely caused it.

Join the beta See a sample alert Private beta · Free while it runs · No theme code

Tripline · yourstore.myshopify.com

Store health · today

All steps normal

Sessions4,812

Add to cart9.4%

Checkout starts, mobile61%

Orders132

Cart to checkout, mobileExpected Actual

Likely cause

snippets/cart-drawer.liquid edited

2:05pm · 5 min before the drop · checkout test failing since 2:12pm

Critical2:14pm

Checkout starts dropped 82% on mobile since 2:10pm

Estimated lost sales so far: $410 to $690

Roll back that editMark as expected

Shopify's status page stays green while your store breaks from

Theme editsApp updatesScript conflictsPayment settingsShipping rulesOut-of-stock variantsCheckout extensionsDiscount apps

Lives inside your Shopify admin.

Install in a few clicks. Nothing to paste into your theme, nothing slowing your storefront down.

Sees every step of the funnel

A Shopify web pixel counts product views, add-to-carts and checkouts as they happen, in its own sandbox.

Learns from your order history

Reads past orders at install, so it knows a normal Tuesday from day one.

Tests politely, never pollutes

Test visits are signed the way Shopify asks and are kept out of your analytics and conversion rate.

01 Detect
02 Test
03 Trace and fix
04 Alert

01 Detect

Catch breaks, not bad days.

Every five minutes, Tripline compares each funnel step with what your store normally does at that hour of the week. Evidence builds up bucket by bucket, so it speaks up when a step truly breaks, not when sales are just slow.

Shows where it broke. Product page, cart or checkout, on mobile or desktop.
Tells you about silence. “You usually have 7 orders by now. The chance of none by luck is under 0.1%.”
Honest about your traffic. Settings show how fast a break can be caught at your store's volume.

Beta target

<30 min

To catch a complete break

For stores with 200+ sessions an hour, with under one false alarm per store per quarter.

Checkout start · mobile

Live · 5-min buckets

This bucket

–

Chance it's random

–

Evidence of a break

Normal

Funnel health

Last 2 hours

Step	Desktop	Mobile
Visits	Normal	Normal
Add to cart	Normal	Normal
Checkout start	Normal	Normal
Orders	Normal	Normal

02 Test

Your checkout, tested every hour.

A real browser shops your store like a customer: product, cart, checkout. It stops before payment, so no test orders land in your admin.

After every theme edit. Know within minutes whether your change broke the buy button.
Phone and desktop. Many breaks only happen on one of them.
Proof, not guesses. A screenshot of every step and the exact error behind a failure, confirmed by a second run.

After a theme edit

2 min

Until your buy path is re-tested

On desktop and mobile, then hourly. Every 15 minutes on Pro.

Core buy path

DesktopiPhone

Home
Product page
Add to cart
Open cart
Go to checkout

Triggered by a theme edit at 2:05pm

03 Trace and fix

Every change, on the record.

Theme edits, new scripts from apps, product changes and outages, lined up against your sales. When something breaks, the likely cause is at the top, and you can undo it in one click.

Ranked, not dumped. Scored on timing, whether it touches the buy path, and whether a test flipped right after.
Sees what Shopify doesn't report. New third-party scripts show up the first time a test loads them.
Roll back one file. We keep the previous version of every theme file, restore it, then re-test to confirm.

Change window

6 hours

Of changes before every incident

Always worded as “likely”, never “caused”. You decide what to undo.

Changes before this incident

Today

Likely causes

cart-drawer.liquid edited91

5 min beforeBuy pathTest flipped

Reviews app script added18

2.5 h beforeProduct page

Prices changed6

5 h before

snippets/cart-drawer.liquid

2:05pm

  <form action="/cart" method="post">-   <button name="checkout">Checkout</button>+   <button data-drawer-checkout>Checkout</button>  </form>

04 Alert

Hear about it before your customers do.

One alert per problem, updated as we learn more. Email, Slack or text. Quiet hours for everything except a broken checkout.

Critical	Checkout test failing, no orders, or a funnel drop backed by a test or a change. Every channel, any hour.
High	A funnel step dropped on its own. We re-test first, then alert.
Warning	Traffic drop, Shopify outage, test product out of stock. Held during quiet hours.

Per problem

1 alert

Updated in one thread

No pile of ten alerts for one broken cart. Closes itself once tests pass again.

# store-alerts

Slack

Tripline2:14pm

Critical Checkout starts down 82% on mobile since 2:10pm. Checkout test failing. Likely cause: cart-drawer.liquid edited at 2:05pm.

Roll back that editView screenshotsMark as expected

Tripline2:20pm

Update: still failing on iPhone, desktop passing. Estimated lost sales so far: $410 to $690.

Tripline2:31pm

Recovered Checkout is back to normal after the rollback. Two tests passed. Down for 21 minutes.

05 Agencies

Every client store, one screen.

See which stores are healthy at a glance, get alerts for all of them in one Slack channel, and send clients a clear incident report when you fix something.

Client storesSample data

Outdoor gear storeHealthy

Skincare brandCheckout failing

Coffee roasterTraffic low

Kids' clothing storeHealthy

Priced to pay for itself the first time.

Planned pricing for launch. Beta members use it free and keep a founding-member rate.

Free

No-orders alarm
Daily funnel summary
Shopify outage alerts

Join the waitlist

Starter

$19 / month

Live funnel alerts
Hourly checkout test, phone and desktop
Test after every theme edit
Change log
Email and Slack

Join the waitlist

Pro Most stores

$49 / month

Everything in Starter
Tests every 15 minutes
Search and discount-code tests
One-click rollback
Lost-sales estimates
Text message alerts

Join the waitlist

Agency

$199 / month

Pro for 10 stores
All-stores dashboard
Shared alert channel
Client incident reports

Join as an agency

Stop finding out from customers.

Tripline is in private beta. Join the waitlist and we'll set up your store ourselves, free while the beta runs.

Free for the length of the beta

Founding-member pricing when we launch

A direct line to the people building it